FAQ
Common Questions
Everything you need to know about get started.
How fast can we go live?
Most teams launch over a weekend. We guide setup, device linking, and a short staff run-through so you can show results by Monday.
Does this run on any device?
Yes — Octopos works on modern tablets and smartphones with an internet connection. iOS, Android, or web — no special hardware required.
What does onboarding include?
We help import menus, configure stations, connect devices, and train staff. You'll get a clear rollout plan for each location.
How is pricing structured?
Start with a free month on Starter. Upgrade to Pro for automation and multi-location controls. Enterprise is available for advanced rollouts.
What support is available?
All customers receive responsive support and guidance. Pro adds priority chat and phone support; Enterprise includes white-glove assistance